Ruzame LLC (“Ruzame LLC,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information collected through our website.
This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices available to you.
1. Company Information
Ruzame LLC
25838 Dickens Ct, Stevenson Ranch, CA 91381
Phone: +1 7473653111
Email: jason@ruzame.com
2. Information We Collect
Depending on how you interact with our website, we may collect:
- Name
- Billing address
- Shipping address
- Email address
- Telephone number
- Order information
- Product purchase information
- Payment-related information
- IP address
- Browser and device information
- Website usage information
- Cookies and similar technologies
- Communications you send to us
Payment card information may be processed directly by third-party payment providers. We do not intentionally store complete payment card numbers or CVV/security codes on our own systems.
3. How We Use Personal Information
We may use personal information to:
- Process and fulfill orders
- Process payments
- Ship products
- Provide customer support
- Respond to questions and requests
- Communicate about orders
- Prevent fraud and unauthorized transactions
- Maintain website security
- Improve our website and products
- Analyze website usage
- Comply with legal obligations
- Enforce our policies and agreements
4. Cookies and Similar Technologies
We may use cookies, pixels, analytics technologies, and similar tools to operate our website, remember preferences, understand website traffic, and improve website functionality.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.
5. How We Share Information
We may share personal information with service providers that assist us with:
- Payment processing
- Order fulfillment
- Shipping and delivery
- Website hosting
- Website security
- Analytics
- Customer support
- Marketing and communication services
We may also disclose information when required by law, legal process, court order, governmental request, or when reasonably necessary to protect our rights, customers, website, or business.
We do not sell personal information as a business practice.
6. Payment Security
Payments may be processed through third-party payment processors that maintain their own security and privacy practices.
We do not intentionally retain complete credit card numbers or CVV/security codes on our own systems.
7. California Privacy Rights
California residents may have privacy rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), where applicable.
Depending on eligibility and applicable exceptions, these rights may include:
- The right to know what personal information is collected, used, disclosed, or sold
- The right to request deletion of personal information
- The right to request correction of inaccurate personal information
- The right to opt out of the sale or sharing of personal information
- The right to limit certain uses and disclosures of sensitive personal information
- The right not to receive discriminatory treatment for exercising applicable privacy rights
These rights are subject to applicable legal exceptions.
How to Submit a Privacy Request
California residents may submit privacy-related requests by contacting:
Email: jason@ruzame.com
Please include enough information for us to reasonably verify your identity and understand your request.
We will process qualifying requests in accordance with applicable law.
8. Do Not Sell or Share My Personal Information
Ruzame LLC does not sell personal information as a business practice.
If our privacy practices change in a manner that triggers applicable opt-out requirements, eligible consumers may exercise applicable rights through the methods described in this Privacy Policy.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order processing, customer service, accounting, fraud prevention, dispute resolution, legal compliance, and enforcement of agreements.
Certain transaction and business records may be retained for up to seven (7) years after an order is completed, where appropriate for accounting, tax, legal, or business recordkeeping purposes.
10. Children’s Privacy
Our website is intended for general consumers and is not directed toward children under 13.
We do not knowingly collect personal information directly from children under 13.
If you believe that a child has provided personal information to us, please contact us at jason@ruzame.com.
11. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
12. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.